Support
Questions, bugs, wishes – write to me. I answer myself.
Contact
- support@rumority.com
- Phone
- +49 172 5735180
- Address
- Jürgen Rolf Altemeier
Alte Poststraße 2
79802 Dettighofen
Germany
Frequently asked questions
What does Leporello cost?
Almost everything is free – no subscription and no watermark. Later, “Pro” will follow as a one-time purchase for extras. There will be no subscription.
Where are my photos?
Only on your iPhone. Leporello has no account and no server. You pick photos with Apple’s photo picker, without the app seeing your library.
Is there Leporello for Android?
Not yet. If you would like it, write to me at support@rumority.com – the number of requests helps decide.
Which formats can I design?
Carousels and posts in portrait 4:5 or square 1:1, and stories in 9:16. Plus the 3:4 format for the profile grid. Pages with video are saved as MP4 with sound, all others as JPEG.
How do I restore purchases?
There is nothing to buy yet. Once “Pro” is available, you will find “Restore purchase” under “More”.
Can I get a refund?
Purchases go through Apple. You request a refund from Apple at reportaproblem.apple.com.
How do I back up my projects?
Projects live in the app’s storage and are part of your iPhone backup, whether via iCloud or on a Mac. You can save finished pages to Photos at any time.
What do I need?
An iPhone with iOS 27 or later.
I found a bug.
Thank you! Write to me at support@rumority.com what you did and what happened, plus your iPhone model and the app version. A screenshot helps a lot.
Which terms apply?
Apple’s standard license agreement (EULA). There are no terms of my own.